Radical Conversations©
Learn how to lead high-stakes conversations with clarity and confidence.
Radical Conversations© is a two-session workshop that gives participants the tools to navigate emotionally charged or high-stakes conversations with professionalism and empathy. Based on the proven framework from Crucial Conversations: Tools for Talking When Stakes are High by Patterson, Grenny, McMillan, and Switzler — plus additional field-tested tools — this training equips professionals with strategies to speak up, stay grounded, and foster real dialogue when it matters most.
Ideal for managers, emerging leaders, and team members alike, this session helps shift difficult conversations from tension to transformation.
What You'll Learn
An 8-step framework to prepare for and guide tough conversations
How to choose the right time, setting, and outcome goal
Techniques for staying emotionally safe and grounded under pressure
How to speak with clarity and assertiveness — without aggression
Skills for asking powerful questions and listening actively
Course Includes
Two 90-minute live sessions (virtual or in-person)
Conversation planning worksheets and frameworks
Roleplay activities and reflection exercises
Printable take-home reference tools
Certificate of completion
Best For
Managers giving feedback or handling conflict
Team members navigating sensitive or high-stakes topics
HR professionals and team leads
Anyone who hesitates to speak up when it counts
Key Model
This course draws from the bestselling book Crucial Conversations and expands on it with proven tools developed through real-world facilitation. The 8-Step Radical Conversation Framework helps turn avoidance into action and conflict into clarity.
Delivery Format
Two 90-minute sessions
Delivered virtually or in-person
Highly interactive and reflective
Perfect as a standalone training or part of a communication series
Get Started
Help your team master the conversations that shape culture, trust, and progress.